Leeds Festival

Wednesday 21 August 2019, 2pm - noon

Bramham Park, Wetherby

The ticket limit per person/household/card is four tickets of a given type. Anyone purchasing four Day tickets should not also be sold four Weekend tickets although four day tickets for different days are fine e.g. four Friday + four Saturday.

23rd to 25th August 2019

Campsite opens 22nd, Early Entry Camping 21st

Opening times

Campsites – open 2pm Wednesday 21st August for Early Entry Ticket holders only.  For all Weekend ticket holders without early entry permits, the campsites open at 3am on Thursday 22nd August.  All campsites close at midday on Monday 26th August. 

The arena opens & closes:
Friday – arena entrances open approx. 11am – arena entrances close approx. 2.45am
Saturday - arena entrances open approx. 11am – arena entrances close approx. 2.45am 
Sunday - arena entrances open approx. 11am – arena entrances close approx. 2.45am

Please note these times are approximate and subject to Health & Safety checks prior to each opening. 

Age restrictions

Children aged 12 and under are free and do not need to purchase a ticket but must be accompanied by a ticket holding adult over 18.

Those aged 13 -15 must purchase a full priced Weekend or Day ticket and can only enter the campsites (weekend ticket holders only) and arena accompanied by a ticket holding adult over 18.

Those aged 16 or over on the day of arrival at the festival must purchase a full priced Weekend or Day ticket but do not need to be accompanied by an adult onsite. 

Ticket Limits and Types

The ticket limit per person/household/card is four tickets of a given type. Anyone purchasing four Day tickets should not also be sold four Weekend tickets although four day tickets for different days are fine e.g. four Friday + four Saturday.

Tickets must be exchanged for a wristband on first entry.  Tickets must be given up by the customer in exchange for a wristband and cannot be retained.

Weekend Tickets/Wristbands – allow access to campsites from 3am Thursday 22nd August until midday on Monday 26th August and access to the arena on all show days.  Weekend wristband allows unlimited re-entry to and from the site for the holder.  There is no re-entry on ticket alone. We do not sell a weekend ticket without camping. 

Early Entry Permits – only valid when presented in conjunction with a Weekend ticket.  Allow access to campsites from 2pm Wednesday 21st August for people who want to set up camp early. Limited number available from limited agents.

Day Tickets – are valid for entry from 11.00am – midnight on the day the ticket is valid for.  Day tickets are not valid for camping even if the customer buys one day ticket for each day.   Limited number available from limited agents. Day wristbands are valid until the arena closes each day. There is no readmission through the outer gates on day tickets/wristbands. Day wristbands are permitted re-entry to the arena from the village area.

Day ticket holders should be aware that some of the stages are tented and have limited capacities. Tickets holders should allow ample time to enter and find the stage their favourite acts are playing to arrive early enough to ensure the tents are not already full.

Campervan Passes - can be purchased in advance from  Leeds Festival.com/campervans  or on the gate for a higher price subject to space.  All customers will be sent a hanger (not a ticket) to go on their windscreen and should never be sent a campervan ticket. 

Lockers – customers have the option to pre-book a locker at the festival which can be used to store small valuables and charge mobile phones.  Customers can book these via

Leeds Festival.com/lockers or directly through www.lockerhouse.co.uk). Customers will receive an e-mail booking confirmation from Lockerhouse (instead of a ticket).

PLEASE NOTE: the locker sizes are 25cm wide x 15.5cm deep x 10cm high - so they are the right size for small valuables (mobiles, wallets, cameras) and if you wish to use the 12v phone charger, you must bring your own 12v car adaptor.

Coach & Ticket packages or coach only tickets - can be booked from nationwide destinations via The Big Green Coach Company. Event tickets are not sent out in advance and must be collected on the coach.

 http://www.biggreencoach.co.uk/events/leeds-festival-tickets-coach-travel

Boutique camping - Please visit http://www.pinkmooncamping.co.uk

Booking Fees – Tickets are available at face value for cash transactions from the First Direct Arena, Leeds.  All other agents charge a maximum booking fee of £16.40 per weekend ticket or £7.00 per day ticket (plus post and packaging).

 

On site Box Office & Ticket Collection facilities.

Pre-paid ticket collections on site are from the Box Offices situated close to the Red and Green Gates entrances for those arriving by car and from the Yellow Gate entrance for those arriving by shuttle bus/public transport.

Instalment Plans – this year customers can choose to pay for their Leeds Weekend tickets in instalments from www.Leedsfestival.com/ticket. Full details given at the time of purchase and on the event website.

 Camping

No one will be able to camp without a Weekend Camping wristband.  You will not be able to camp with a Day Wristband.  No rogue camping will be tolerated.  No under 16’s can camp unless they are accompanied by an adult over 18.  There are a number of campsites but customers do not need to specify where they want to camp before they arrive at the festival. 

  Children

There is no Children’s or Family Camping areas. We would suggest that this event is not suitable for young children. Children aged 12 and under do not need a ticket and will not be issued with an entry wristband but must be accompanied by a ticket holding adult over 18.  There are Tyvek (paper) wristbands at the Information and Welfare points for children if parents wish to write a contact phone on them in case they are separated from their child.

 Disabled Access

Once they have purchased their own ticket, customers must visit the Leeds website to apply for access to the disabled facilities on site. For further details about our

2-for-1ticket scheme they can email access@leedsfestival.co.uk

 or call 0207 009 3490.

 

Terms & Conditions of Entry (including permitted and banned items)

If you are unable to display our Terms & Conditions of sale & entry on your website, please direct customers to the Leeds Festival website for the full Terms & Conditions.

Leeds Festival T & C's

 

Campervans

Every occupant of the campervan or caravan must be in possession of a valid weekend ticket with camping. The Campervan Permit is simply a supplementary pass sold per vehicle.  If you intend to sleep in your campervan or caravan, you need to pre purchase a campervan pass which will need to be clearly displayed in the windscreen of your campervan on arrival at the site assuring you of a place in the campervan field. No vehicles are permitted in the standard campsite and you will not be permitted to sleep in the car park.   Please see the Campervan Terms & Conditions on the Leeds website for more information.

Leeds Festival T & C's

 

TRANSPORT 

Shuttle buses

Shuttle buses run every day from Leeds bus and coach stations to the festival site and on site from the Yellow Gate to Leeds City Centre and local supermarkets. 

By Car

Car Parking is free. Drivers will not be able to drop off passengers on the approach roads or gates.
Due to changes to the site layout and traffic management plans, further info will be coming soon. 

By Coach

Big Green Coach Company provide direct routes to the festival site. The drop off point is at Yellow Gate.

 By Train

Leeds Station. A shuttle bus service runs from close to Leeds Station to the festival site.  

By Bus

For local bus information see www.wymetro.com. Local bus timetables are subject to change while Leeds Festival takes place due to increased traffic.

 Alcohol

Under 18’s will not be able to bring, buy or consume alcohol on site.  The bars will ask for ID for anyone who looks under 21. An optional Over 18 wristband will be available free of charge from inside the site for over 18’s who look under 21 but do not wish to carry proof of age around with them. 

We have a Challenge 21 Policy on site and as from October 2013 the following are accepted as ID on site for the bars and cigarettes

  1. A passport
  2. An EU photocard driving license
  3. A proof of age card bearing a PASS hologram
  4. A Ministry of Defence identity card
  5. A National Identity card issued by an EU member state.

If you don’t have any of these, or don’t want to lose valuable documents on site, we suggest that you apply for a PASS approved ID, some of which are free to get.  Go to – http://www.pass-scheme.org.uk  

Please bring ID if you are lucky enough to look under 21 years old and remember that legally there is no automatic right to be served alcohol. Service is always at the discretion of the licensee for whatever reason he or she decides, and the licensee is under no obligation to explain the reason.

 Lost or stolen items

We do not offer duplicates or replacements for lost or stolen tickets under any circumstances.   We do not accept printed confirmation e-mails as proof of purchase.  Although customers will be asked at the entry gates to show they are in possession of a valid ticket (and the tickets checked for validity) customers should only surrender their full ticket to the staff inside the wristband exchange tents. The ticket will be exchanged for a wristband which then allows re-entry to the festival site for the weekend. There is no re-entry to the festival site or entry to the arena with a ticket. 

 Ticket refunds or returns

Tickets are non-transferable. We do not take returns and cannot change a ticket if a customer has booked incorrectly.  No refunds other than on cancellation, substantial alteration or by special exception determined by the promoter.

In the case of cancellation, substantial alteration or by special exception refunds should be obtained from the point of purchase no later than three months from the last day of the event. A minimum of the face value of the ticket will be refunded. Refunds of booking fees per ticket are subject to the Terms and Conditions of the point of sale.

 Onsite Facilities

Bars, Cash Points, First Aid and Paramedics, Food and Non Food stalls, Information Tent, Property Storage, Lockers including phone recharging facilities, Merchandise, Showers, Welfare Tent,  Fun Fair,

 Eviction Policy

As well as for inappropriate/anti-social behaviour, anyone seen on site without a valid wristband will be ejected. There is a formal eviction policy for festival goers that are seen displaying, or inciting, inappropriate, offensive or illegal activity. If evicted customers will not be permitted back to your tent to collect your belongings.  Instead, you will be offered a phone call to a friend on site who will have to pack your stuff down and take it home for you. Those evicted will not be readmitted to the event and tickets will not be refunded.

For our eviction policy please visit Eviction Policy

 Water

There are free drinking water points throughout the campsites and arena in most cases next to the toilet blocks. They are all signed as suitable for drinking and the supply is tested daily.

 Seating

Leeds Festival is an open air non seated event

 Running Orders

We do not release the line-up times in advance.  Programmes & line-ups will be available to purchase on site and displayed in the information tents daily. 

Any changes to the running order are passed on to the Information Tents and should also be posted on the large information boards situated throughout the site.

 Weather Policy

There is no refund or exchange available; the event will go ahead regardless of rain etc. Please dress for the prevailing weather conditions. Bring sunscreen and wellies.

 Cameras

Cameras are normally permitted for personal use. Cameras with telephoto lenses will not be allowed through the arena entrance. Professional cameras and video/audio equipment are strictly prohibited. Live video/audio recordings made without the permission of the artiste/promoter are prohibited.

Information Line

For any questions that you cannot find the answer to please call the Festival Republic Information Line on 020 7009 3001

 

1)   TERMS AND CONDITIONS OF ENTRY

FESTIVAL REPUBLIC – TICKET & ENTRY TERMS & CONDITIONS - Leeds Festival

 GENERAL

  1. These Terms and conditions (T&Cs) incorporate, and should be read together with, any Vendor’s and/or Agent’s T&Cs or regulations, which you can obtain from the point of purchase from the Official Agent.
  2. Artists and billed attractions may be subject to change.
  3. No trading allowed within the venue without Festival Republic’s (FR’s) prior consent.
  4. Goods using unauthorised event logos and unauthorised professional recording equipment will be confiscated.
  5. Do not buy tickets or goods from unlawful street traders/touts. They are invalid.
  6. You give your express consent to your actual/ simulated likeness to be included for no fee within any audio or visual recording to be used in any media for any purpose at any time. This includes filming by the police or security staff which may be carried out for the security of customers and/or the prevention of crime.
  7. No unauthorised buses, coaches or trucks will be allowed on site.

 REFUNDS

  1. Refunds are only considered on major cancellation, substantial alteration or by special exception determined by FR.
  2. Refunds should be obtained from the point of purchase, no later than three months after the event.
  3. A minimum of the face value of the ticket will be refunded.
  4. Refunds of booking fees per ticket are subject to the T&Cs of the point of sale.

AGE POLICY 

  1. No unaccompanied under 16’s are allowed on site.
  2. Under 16’s must be accompanied by a ticket holder over 18.
  3. Under 13’s (12 yrs and under) are admitted free, but must be accompanied by a paying ticket-holder over 18 at all times. Wristbands, to write a mobile number on for children 12 and under in case they get lost or separated from their guardian, will be available from the wristband exchanges, arena entrances & welfare points.
  4. We do not accept any parental or supervisory duty of care or liability for any under 18’s on site. 

TICKETS AND WRISTBANDS 

  1. Tickets are non-transferable and only valid when purchased from official agents of FR.
  2. Tickets/wristbands purchased from unauthorised sources will be rendered invalid and refused admission.
  3. Tickets must be exchanged for a wristband on first entry at a wristband exchange. No re-admission on ticket.
  4. Tickets must be valid, presented in full, with stubs and not tampered with (in the event of accidental damage, refer to point of purchase prior to event).
  5. Tickets remain the property of Festival Republic.
  6. FR will not issue duplicate tickets for lost or stolen tickets.
  7. Tickets cannot be used as part of any marketing, media or sales promotion, without the prior written consent of FR.
  8. The ticket holder is responsible for their tickets until it is exchanged for a wristband and then responsible for their wristband for the duration of the event.
  9. All wristbands remain the property of FR until 12 Noon the day after the last day of the event.
  10. There is no readmission on day tickets/wristbands.

 SECURITY

  1. FR reserves the right to evict a customer without refund, and/or refuse admission. Anti-social behaviour may lead to eviction. Please act responsibly See Eviction Policy on website.
  2. You may be body/bag searched at the entrances, on the site or when leaving.
  3. Any item(s), reasonably considered for use as a weapon, which may cause danger, offence or disruption to any other person, will be confiscated.
  4. Any person carrying illegal items or carrying out illegal activity will be given to the Police and refused entry.
  5. Throwing gas, aerosol or similar canisters/containers on to fires is extremely dangerous and will lead to eviction.

 DAMAGE/LOSSES  

FR is unable to accept any liability for personal or property damages, losses (including confiscations) or injuries sustained at this event - other than caused as a result of our negligence. 

BANNED ITEMS

Banned from event – Glass, air horns, fireworks, flares, illegal items, illegal substances, unidentifiable substances, new psychoactive substances (NPS), laser equipment/pens, air horns / megaphones, nitrous oxide and associated equipment (balloons / CO2 dispensers / cream dispensers), sky or ‘Chinese’ lanterns, sound systems, spray cans, tabards/high visibility jackets, blow torches, generators with the exception of those fixed in campervans, gas canisters, aerosols over 250ml, petrol burners, any item that may reasonably be considered for use as weapon, or which may cause danger, offence or disruption to any other person. Photographic equipment is permitted provided that it is for personal non-commercial use only. In the event of any subsequent commercial use, the bearer agrees to pay the Promoter for the cost of a licence issued by the Promoter for permission to take photographs / visual / audio recordings for commercial use.

  1. Excessive amounts of food, cigarettes and alcohol. Only bring enough for personal consumption.
  2. If you need to bring specific food, drink or medication for personal consumption due to a medical condition please bring supporting evidence.
  3. Banned from arena– Cans, disposable BBQs, campsite stoves, camping equipment, umbrellas, firewood, audio recorders, large / open drinks bottles (under 500ml sealed* plastic soft drinks/water are permitted). Please refill your empty bottles at the water points inside the arena for free. Please note: you cannot bring alcohol in to the arena (bars are available in the arena). Please note: only bags A4 size or smaller are permitted in the arena.
  4. Anyone resisting the confiscation of disallowed items or disregarding these conditions will face eviction.
  5. Items that are confiscated will not be returned.
  6. Under 18s are not permitted to bring alcohol or to purchase alcohol on site.
  7. It is illegal for an over 18 to purchase alcohol on the behalf of under 18s. 

FIRE AND SAFETY

  1. Fires are not permitted in the arena.
  2. The burning of plastics, bedding, tents, furniture etc. is not permitted anywhere on site.
  3. Smoking is not permitted in enclosed public spaces or buildings including Arena big tops.
  4. Excessive exposure to loud music may cause damage to your hearing.
  5. Pyrotechnics, lasers, smoke machines, strobe lighting/special effects may take place during some performances.
  6. The use of drones or similar equipment for any reason is strictly forbidden on site without written permission from Festival Republic.
  7. Fires over knee height or a pace wide are not permitted in the campsites. 

HOUSEKEEPING

  1. Please use the bins and recycling points provided on and off site.          
  2. No animals, other than guide or hearing dogs, are permitted on site.

 INFORMATION & NOTIFICATION – ALL FESTIVAL REPUBLIC EVENTS

  1. Disabled Facilities are available – please call 020 7009 3000for further information.
  2. FR events, festivalrepublic.com or call information line on 0207 009 3001(Mon-Fri 10am - 6pm).
  3. Event website – com If any of these T&C’s are unclear please contact info@festivalrepublic.com
  4.  

CAMPERVAN / CARAVAN TERMS AND CONDITIONS

  • If you wish to purchase a Campervan/caravan ticket please make sure you have read the following terms and conditions which have been put together by Festival Republic. This is to ensure all customers are adhering to Festival Republic’s rules and regulations set for their campervan site. Purchasing a ticket constitutes your acceptance of these Terms and Conditions.
  • These Terms and Conditions between you and Festival Republic Limited (“FR”) are incorporated into and should be read together with the Leeds Festival ticket terms and conditions, please click this link: leedsfestival.com to review. If there are any inconsistencies between the Leeds Festival ticket terms and conditions and these terms and conditions, these terms and conditions shall prevail.
  • If you provide FR with incorrect, incomplete or false information in relation to the purchase or use of a Campervan/caravan ticket for Leeds Festival (“Campervan/caravan Ticket”), FR reserves the right to cancel your Campervan/caravan ticket.
  • Each Campervan/caravan ticket holder will be allocated a pitch measuring 9m by 7m within the Campervan Site. (note Purple Guide states 7m x 7m or 6m x 8m is sufficient)
  • One Campervan/caravan ticket is needed per pitch, however every occupant staying on the Pitch must be in possession of a valid weekend camping ticket for Leeds Festival Your Campervan/caravan ticket must be clearly displayed in the windscreen of your campervan before your arrival at the site.
  • Only one camping vehicle will be admitted to the Campervan Site within the Leeds Festival site per Campervan/caravan ticket. Cars, people carriers and vans are only permitted to stay on your Pitch if they were used to tow a caravan.
  • Campervan pitches must be filled with at least one camping vehicle. Pitches may not be used by customers camping in tents only. There will be limited space for ONE tent OR an awning to be erected per campervan/caravan.
  • As part of our Terms and Conditions we do not permit makeshift campervans/caravans on site at our events. Many won’t have sufficient ventilation, water or door separation, and the risk from the gas and fire is an obvious one.
  • A campervan is nota van with a mattress in the back, with a water container and a portable gas stove. These types of vehicle will be turned away. The decision of what is allowed in will be made by the gate manager and their decision is final.
  • If you wish to find out if your vehicle will be accepted or not send details of it complete with pictures to the events email address provided on the website at least 6 weeks before the event.
  • Festival Republic and Department for Transport definition of campervans/caravans:
  • There must be a door that provides access to the living accommodation.
  • A bed, which is an integral part of the living quarters which has a minimum length of 1800mm or 6 feet. This can be converted at night from seats used for other purposes during the day but must be permanently fixed within the body of the vehicle.
  • There must be a water storage tank or container on or in the vehicle.
  • A seating and dining area, permanently attached to the vehicle. The table may be detachable but must have some permanent means of attachment to the vehicle. It's not good enough to have a loose table.
  • There must be a permanently fixed means of storage, a cupboard, locker or wardrobe.
  • There must be a permanently fixed cooking facility within the vehicle powered by gas or electricity.
  • There must be at least one window on the side of the accommodation.

 CAMPERVAN FIELD

  • Please ensure you read these carefully and abide by the following:
  • Trailer tents/motor homes/caravans are permitted.
  • There is NO water or electricity hook available. There will be a water point and waste tank in the campsite for general use.
  • All waste-water must be put in the containers provided. It is illegal to pour waste-water onto the ground, into a sump or into a stream.
  • Campervan/caravan ticket holders must use the toilets provided and not pollute streams or hedges.
  • No trading of any kind is permitted from campervans/caravans.
  • No sound systems are to be operated in the campervan/caravan fields. Anyone found operating such systems may be liable to eviction.
  • Please respect the Country Code at all times.

 CARS AND ARRIVAL

  • A windscreen routing sticker will be sent to you with your Campervan/caravan ticket with travel directions. Please follow these directions as they will get you there quicker than a Sat Nav route.
  • Towing vehicles must remain with the caravans, not parked elsewhere.
  • All vehicles other than towing vehicles must be parked in the car parks.
  • No other vehicles will be allowed entry into this field; this includes late replacement vehicles in the case of a breakdown. Vehicles cannot be towed onto the field.
  • We do not accept campervans/caravans which have been driven down or sited by non- festival goers. This includes staff from hire companies, so please ensure you liaise with them to collect the vehicle off site first.

FIRE SAFETY

  • No vehicles, awnings, tents (including toilet tents) are to be parked in the fire lanes at any time.
  • The designated campervan/caravan area of the site is the only place where ticket holders can sleep in vehicles.
  • We do not permit sleeping in cars or vans and security will ask you to leave the car park or campervan / caravan area.
  • Cylinders should be stored in the unit’s gas locker.
  • Gas cylinders should be stored in the unit’s gas locker.
  • Generators and gas cylinders over 7kg in gas weight ARE NOT PERMITTED in this field or anywhere else onsite and will be confiscated.
  • Open fires are NOT permitted. Barbecues can be used in these fields, but they must be at least 3m away from any vehicle or structure.
  • The use of large garden type furniture such as Chimineas; Fire pits; large wood burning stoves or any other item that is deemed to pose a risk to the safety of you or other campers is not allowed at any time. We reserve the right to confiscate these items and/or refuse entry to the campervan site.
  • The fields must be clear by 12 noon on the Monday. All remaining vehicles and possessions will be removed.
  • The security staff will check for any items not permitted on site, as specified in the Terms and Conditions on tickets. Security staff will confiscate any such items and may refuse entry to the site. The discretion and decision of the security team will be final.

 

CAR PARKING TERMS AND CONDITIONS

  • Entry into the car parks is bound by our normal Terms and Conditions of Entry. In addition, please note the following.
  • You must display your car park hanger in your windscreen before you arrive at the car park entrance.
  • All individuals in your car must have a valid event ticket to gain entry and a car parking ticket is required for each individual vehicle.
  • Large vehicles may be subject to additional charges.
  • The following is not permitted in the car parks: sleeping in vehicles or camping, vehicle movement between car parks, bonfires, campfires or barbeques, unauthorised entertainment, trading. You may face eviction for non-compliance.
  • Vehicle searches will be in place.
  • Car Park Passes are not transferable and only valid when purchased from official agents of Festival Republic.
  • Lost & Stolen car park passes will not be replaced – this also applies to tickets which have been left at home, lost or miss-delivered by Royal Mail, or lost at any point prior to being exchanged for a wristband, including in the queue lanes, either before or after the ticket scan point. 

*Bottles must be sealed and untampered or empty so that they are not used for bringing in alcohol to the arena such as vodka.

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