FAQs

FAQs 

What is buddy|su? 

buddy|su is a peer-to-peer support scheme, co-ordinated by uea|su, that helps new students settle into life at UEA and in Norwich. 

buddy|su matches current UEA students with incoming students according to their needs, circumstances and interests - such as area of study and hobbies. A buddy|su mentor will meet up with their matched buddies for at least one hour a week.  

buddy|su mentors, trained by uea|su and its partners, will share lots valuable tips and useful information about UEA and the fine city of Norwich; a friendly and knowledgeable face for any new UEA student. buddy|su mentors have already gone through the transition of a new start: getting used to the campus; negotiating the different types of study; and have tackled the highs and lows of the first term, making them an invaluable source of knowledge as a new student’s ‘go to person’. 

How do I apply to the buddy|su scheme? 

If you have been at UEA for at least one academic year and want to help new students settle in, you can sign up here. 

If you are joining us at UEA in September 2017 and would like a buddy when you arrive, you can register on this website from Thursday 17 August 2017, once you have UEA account details.

I’m a postgraduate, is this for me? 

Absolutely! It's assumed that postgraduate students should already know everything works, when we know that's not the case. Whether you're returning as a postgraduate or joining the UEA community, having someone who knows the campus and what to expect is just as valuable for you - whether it is as buddy|su mentor or as a buddy.

What happens when I sign up to buddy|su? 

Using our tailored software, once we have buddies and mentors to match, you will receive an email with the name and contact details of the person you are matched with and encouraged to arrange a meeting as close to the start of term as possible.

buddy|su mentors will be invited to training before the welcome week activities begin, some of which is mandatory. 

It is expected that buddy|su mentors and buddies will meet up on campus in the first week of term. In that first meeting, you will both agree on how often you meet, when and where and what you plan to get out of it. After that, you will have access to staff support to ensure you both get the most out of this scheme. Y

I need some advice, can I ask my buddy|su mentor? 

buddy|su volunteers are trained to help support you to settle in to life at UEA and will be a great source of knowledge for everyday life as a student. Where a buddy is unable to answer you queries or you need specialist advice they will be able to sign post you appropriately. 

What type of training do buddies receive? 

buddy|su volunteers receive a wide variety of training to enable them to support those they are matched with and support their own personal development. This includes; 

active listening skiils, good night out, confidentiality, cultural awareness, signposting to uea|su and UEA support services. In addition buddy|su volunteers will have access to the uea|su Leadership Program, a program that provides students with skills and knowledge f supporting them to develop as leaders amongst their networks and the wider world. 

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