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Confidential. Anonymous. Non-judgemental. These are the values that hold together a Nightline. But right now, we need funds to keep our service functional. Even if it's just £1, whatever you can spare would go a long way to helping us be there for a student in need of someone to talk to.

We're using this Nightline Awareness Week to try and raise funds to improve our service next semester. Be sure to keep an eye on our social media for posts and events you can get involved with!

*If you're not a UEA student, you can create a guest account with UEASU to make a donation above. The link to do this is here.


(Instead, please see 'Volunteering with us!' at the bottom of this page)


Due to Covid-19 we are operating a largely reduced service during the 2020-21 academic year.

From Monday the 2nd of November, we will are attempting to re-open on a Covid-safe basis. This limited capacity service will consist of:

  • Five nights open a week on Monday, Tuesday, Wednesday, Friday and Saturday.
  • Opening hours: 20.00-08.00.
  • An Instant Messaging and call-in service each night. The call-in service will via Skype or phone depending on the night - we’ll post to Facebook/Twitter each night to you know which one is available. Check our our website at for our IM, phone and skype contact details.
  • We can no longer take drop-ins, emails or texts, nor distribute condoms or pregnancy tests.
If you are in crisis, or need to talk to someone on a Thursday or Sunday night when we are not open, we recommend that you call the Samaritans on 116 123 or another appropriate helpline - you can find a list here.
If you cannot get through to us on an open night, we may be engaged with another contact. We only take listening contacts through the contact methods listed as available on our website. We do not take listening contacts through social media.

About Us

Confidential. Anonymous. Supportive. Whatever is on your mind, talk to Nightline.

Nightline is run for students, by students, and you can talk to us about anything you like. Often people feel that what they’re experiencing isn’t serious or important enough to talk to someone about, but Nightline is here for you no matter what is going on. If it’s on your mind, we want to hear about it. We are a confidential and anonymous organisation so whatever you tell us stays within the organisation. 

Our volunteers are trained to listen, not to lecture.

We don't give advice, but we are here to help you talk through whatever is on your mind in a non-judgemental setting. You can contact us via our many contact methods, and if you drop in to talk to us, we can also provide you with complimentary tea and biscuits.

We also are able to provide basic signposting to UEA and Norwich services. We are confidential, so you can feel safe sharing things with us. We’ll never ask your name. We’ll never tell you what you should do.

We are well established and award winning.

Norwich Nightline is a certified to operate safely and legally in line with the Good Practice Guidelines of the National Nightline Association. We've been around at UEA since 1972 and know what it means to listen, as well of the importance of being listened to.

We have recieved several awards, including:

- Won Peer Support Group of the Year, 2017. (UEASU)

- Won Peer Support Group of the Year, 2018. (UEASU)

- Nominated Most Improved Nightline of the Year, 2018. (Nightline Association)

- Won Best Publicity Event, 2018. (Nightline Association).

- Nominated Nightline of the Year, 2019. (Nightline Association)

- Won Peer Support Group of the Year, 2019. (UEASU)


Committee and Professional Enquiries

If you need to make a professional enquiry:

For professional enquiries, or for a first point of contact, our External Coordinator Jake Goddard can be reached via:

Committee members:

External Co-ordinator - Jake - 
Internal Co-ordinators - Rob and Jack - 
Treasurer - Eva - Email not public
Technology Officer - Thomas-
Secretary - Frances-
Social Secretary - Raj - 
Policy Officer and Union Council Rep - Eva-
Fundraising & Publicity Team - Arturo and Niamh-
Family Coordinator - Anna -
Training Officers - Mary-
Supplementary Training Officer - Evan - 
Office Organiser - Annabella -
General Committee - Lucy, Simone, Markus and Poppy  -

If you would like to know more about how we use personal data recorded for the purposes of volunteer retention, training intake or other circumstances, or for a description of where we are obliged or permitted to break confidentiality, then our publically available Suicide Policy, Confidentiality Policy and Privacy Policy are available via our website.

Volunteering with us!

Nightline wouldn't run without the students who volunteer with us. Are you ready to start your journey with us?

If you think you'd be interested in becoming a Nightliner, our recruitment drives each year are usually October and February. While we do not yet know when training can resume, if you register your interest, we'll be in touch if we are able to conduct a training intake this February. You can register your interest via the form here: Please note that in order to join Nightline, there is a formal application and selection process that you will be contacted about nearer to the time.

If you are interested in joining and you have any questions about training feel free to email out training officer at We're always happy to hear from you!