Information for students or who need medical (or dental) assistance for short term health issues or support for long term health issues:
The university medical service (UMS) provides GP services for UEA students, and also provides occupational health services for some groups of UEA students. The surgery is located on the corner of Bluebell Road and University Drive (near INTO)
Their reception and appointments number is 01603 251600
You may need to visit the UMS for:
Non-emergency medical treatment
To get a medical certificate to cover absence or if you are too ill to take an exam, or need a time extension for assessed work (see “Exam Help “ and “Extenuating Circumstances” on our Academic advice pages)
You will need to register as a patient of the practice to get treatment or certificates. Check this page to see if you can register. (Non- UK students may have to pay for treatment if they are only in the UK for a short-term visit (3 or 6 months) http://www.umsuea.co.uk/new-patients.aspx?t=4).
If you are unwell and unable to attend lectures or seminars, you should use the UEA absence reporting page on e:Vision. All students should report absences, but it is especially important for international students and students on some professional courses to make sure they use this system.
You can see the full guidance, and an explanation of how to use the absence reporting system here:
You will find a pharmacy on campus - it is located at the Health Centre, at the junction of University Drive and Bluebell Road, where you can:
Not sure where to go for medical help? This table will point you in the right direction:
There is also a dental practice at the Health Centre – see https://portal.uea.ac.uk/dos/wellbeing/uea-medical-and-dental-practice for more details, or contact them on 01603 592173
Contraception and sexual health
You have a number of options –
You can use the University Medical Centre, or if you prefer,
iCash provides a complete range of service including all methods of contraception, pregnancy testing, STI testing and treatment, support for victims of sexual assault and counselling about sexual problems . Call 0300 300 30 30 for a clinic appointment or see http://www.icash.nhs.uk/our-services/norfolk/norwich for more info
From C-card scheme providers including advice(su) and Nightline
The Matthew Project offers free confidential advice for drug and alcohol problems. Helpline for over 18s: 0300 7900 227.
Outside office hours, you can call Talk to Frank on 0300 123 6600 for provide 24/7 confidential advice and support.
For information and resources on alcohol and drinking, see https://www.drinkaware.co.uk/