my memberships and refunds

We feel it’s important for you to know all the great things the memberships you have bought will give you! So here goes:

  • Access to some of the best student groups in the country
  • Exclusive access to events, campaigns and so much more
  • Opportunities to try something new
  • Make new friends
  • The chance to have unforgettable experiences throughout your time at UEA!

If you log in you should be able to see all your purchased memberships here:

If you would like a refund on a membership we have our terms and conditions below.

Society, Club and Sports Association Refunds

Society, Life and Associate Memberships

  • If a refund request is made for a society membership fee within 14-days of purchase you will be entitled to an immediate refund.
  • If a refund request is made more than 14 days after purchase, then permission from the society will be needed. Upon no response from the society the refund will be given.
  • Life Membership and Associate Membership fee are non-refundable.

Club Memberships and Sports Asssociation Membership (SAM)

PLEASE NOTE: SAM becomes non-refundable 14 days after you have purchased it, so if you change your mind about joining a club please let us know as soon as possible. Refund terms are below:

  • If a refund request for club membership or SAM is made within 14 days of purchasing the membership, the refund can be paid in full. 
  • Refunds outside of the 14-day window will be subject to approval by uea+sport staff on a case by case basis and will only be given on an extraordinary basis. Permission from the club will also be needed.
  • Refunds of SAM and club membership will be given if you join a single club and the club ceases to exist - but you cannot claim a refund for SAM if you are also a member of another club.
  • Refunds to club subs can be given upon request.
  • Life Membership and Associate Membership fee are non-refundable.


To request a refund please fill in the form below: