advice(su) provides an independent, free and confidential service open to all UEA students.
You can pick up leaflets and information about a range of subjects and the friendly staff can offer face-to-face advice on just about anything. If we can’t help you, we’ll find someone who can.
We hold drop in sessions from 11am - 1pm Mondays, Wednesdays and Fridays for straighforward queries or initial guidance on more complex issues. Appointments are available on weekdays between 10am and 4pm all year round. Book ahead or drop in to reception to see if someone can see you that day.
How to find us
advice(su) is based in Union House. You can contact us in the following ways:
An advice worker or advice volunteer will be on hand on weekdays at Union House between 10am and 4pm to answer quick queries and to give initial help and pre-appointment guidance.
From 2 July – 13 July you can call our results hotline (01603 593462 ) between 10.30 – 1.00 every day and speak to one of our advisers who will talk you through your options.
We can help you with:
academic advice - advice on issues relating to studying at UEA such as exam feedback, changing course, moving to a different university, taking a year out, and guidance through the university’s appeals, complaints and disciplinary procedures.
employment advice - all the latest information on employment law including the national minimum wage, terms and conditions (including zero-hours contracts), trade unions, income tax and national insurance.
money advice - information on where to go for support relating to student finances, from loans, fees and funding to managing debt and benefits advice.
housing advice - for house-hunting advice, your rights and responsibilities as a tenant, the rights and responsibilities of your landlord, and help with any problem you may face living in rented property or university residences.
- health and wellbeing - for health and student wellbeing, student safety, crime and and personal issues. We also have free contraception.